Your CX personal trainers.
Group Training & Seminars
The measure of our success is seeing our clients succeed with great Customer Experiences.
Our expert team is available for group training sessions on NPS, using Customer Radar, seminars on implementing best CX strategies inside workplaces, improving your customer satisfaction scores and related topics to help your business enhance your client relationships and increase ROI. Your organisation can benefit from our industry knowledge, having collected around 5 million pieces of customer feedback to date.
70% of companies that deliver best in class customer experience use customer feedback. We also know that 85% of customer churn due to poor service was preventable. Customer Radar has the experienced staff to help guide your business to mastering customer feedback, improving response rates, responding to detractors and converting them into happy promoters for your business.
We’d love to talk to you about how we can help your organisation grown and reach your goals – fill out the form on this page and we will be in touch to discuss getting your business to the next level!