Customer Radar works with reputable international companies in order to offer you a local presence and consultation in your area. Contact our knowledgeable resellers to talk about your CX strategy. They can assist you with implementing the Customer Radar’s Voice Of Customer’ feedback platform in your business. Find out how feedback can empower teams and individuals across your organisation.
Who we work with
RetailCare (Melbourne, Australia)
RetailCare is a full-service retailer’s digital agency in helping small single store and large chains activate their IT to help their retail business to be more efficient and more profitable. At RetailCare over the past 22 years, they have specialised in working with real retailers helping them with their stock management control using a wide range of services.
Pop into the RetailCare’s South Yarra office in Melbourne to talk not just Customer Radar’s customer feedback software (based on smart NPS technology) but also Point of Sale software, Retail/Wholesale software, loyalty programs, mobile and ecommerce websites and so much more to grow and excel your business!
We have previously used mystery shopping as a method of getting a view of our business until we found Customer Radar. With over 300 pharmacies in our group, it used to be impossible to know what our customers were experiencing in stores every day. Now we know. We now get thousands of customers telling us about their experience with us every month. We can respond quickly to their needs and as a result, it has helped us focus totally on what our customers want and enables us to give it to them. It helps us really focus on our strengths and eliminate our weaknesses right across our business. One of the features we like the most is being alerted if a customer is not completely satisfied. It means we can deal with them on a one to one basis. We can resolve any issues they have so that they will be happy to come back again. I highly recommend Customer Radar to any retail business who wants to know what their customers are thinking.