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What is NPS?

Net Promoter Score (NPS), is a customer experience and satisfaction metric widely adopted around the world, and it’s based on one question.

Why Customer Radar?

Every day, we look through the feedback, and if there are any complaints, we do something about it as soon as possible.

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Find out how Customer Radar has enabled customer-centric businesses to grow.

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Check out our blogs on how to get and retain more happy customers.


Read a selection of case studies about how Customer Radar has empowered customer centric businesses to transform with real time market feedback.

New Zealand’s retail industry is changing. No longer do consumers make purchasing decisions based on price or quality alone—today’s...

Repco prides itself on quality, expertise and knowledge. Having built Australasia’s most recognised automotive brand on this....

You probably know JUCY for their trendy purple and green vans and sassy marketing. What you might not know, is that they’re massive....

Known across the country as the go-to spot for anything craft, fabrics, and homewares, Spotlight’s 18 stores help kiwis do everything...