To start the process, first you need to be able to invite your customers to engage with you. Most business trigger feedback after a transaction, event or milestone to get as near to the customer experience as possible. This can happen in a couple ways:
Upload a file to Customer Radar of the people you want to ask to give you feedback and reviews. You can do this as often as you like. Customer Radars send rules engine makes sure you don't ask the same customer for feedback too often.
Fully automate the process by connecting Customer Radar to your booking system, Loyalty programme, App, CRM, Database or Job Management system. We have APIs and simple workflows, which means we can connect with most systems.
You may have other touchpoints that you want to engage your customers for feedback and reviews, and we can explore those with you.
Want to find out if your system can connect to Customer Radar, or want to explore options? Get in touch, and we will walk you through the options to best suit your type of business.
Some of the systems we connect with
Customer Radar works seamlessly with most software platforms, including booking systems, loyalty programs, native apps, CRMs, databases, and job management tools.
Contact us to explore the best options for your business.
General
Veterinary
Dental
Health & Beauty
Trades & Automotive
Still don't see your system?
"90% of my bookings are from new clients and when I ask how they heard about us, it’s almost always Google reviews driven by Customer Radar."
