Get more Google Reviews
If your goal is to get more Google reviews, then the Customer Radar Attract package is designed to do just that.
It automatically invites customers to share a Google Review about your business, but it also has a built-in safety net. That means if a customer has not had the best experience, they have the option of sharing their thoughts directly and privately with you, rather than posting it on Google for the world to see.
Attract
To thrive in business you need a steady stream of Google Reviews. With more reviews, you’ll appear higher up in search results, prospects will be more likely to consider you, and you’ll get more traffic to your website.
Customer Radar simplifies the process of requesting a Google Review by sending an automated request to your customer 1-hour after their appointment is finished. If for whatever reason they weren’t happy (and believe it or not as many as 10% aren’t) they can provide private feedback to you, rather than Google which helps to protect your online reputation.
- Automatically send requests for Google Review
- Control who gets sent a request and how / when the request is sent
- Safety net for negative feedback to avoid poor online reviews.
- Set and forget solution for generating fresh Google Reviews
The company and customer experience
Review request sent
The request for a Google Review is triggered automatically when an appointment or booking is completed. The invitation includes a private feedback channel that is designed to capture any negative comments before they are posted as a Google Review
Customer writes review
Your customer writes a Google review for you and it's published to your Google business profile. You can respond by logging into your Google page.