Anyone who’s done any travel will know that it’s the people involved who make an experience incredible… or incredibly awful. Part of the beauty of travel is never quite knowing where that next great experience will come from.
We’ve all heard that the Thai are friendly, the French are rude, and Americans will do anything for a tip. In Mexico, you’ll be lucky to even get served if it’s anywhere near siesta time!
But where is the best place in the world for customer experience?
Look no further, because below, we’ve compiled our ultimate list of travel hot spots for those customers looking to experience the best of the best:
- Enjoy a buffet lunch on China’s Great Wall. When it comes to the principles of customer experience, Imperial Tours know what they’re doing. The Great Wall of China is a phenomenal attraction in its own right, but its experience is too often diminished by hordes of tourists jostling for that perfect selfie. All this is left behind in a private tour to the top of the unrestored ‘wild wall’ section, where customers are able to enjoy a five-star hot buffet lunch, looking out over Chinese countryside. Goodbye crowds and chaos, hello fine dining and serenity.
- Stay at the Minaret Station in New Zealand. Take a helicopter ride from the doorstep of your room, flying across dazzling fjords to a private beach. Fresh lobster and champagne follow a swim in the surf, before a glacier tour and New Zealand lamb, roasted over the campfire. If you’re staying at the remote Minaret Station, that’s the level of experience you can expect, from a team focused on providing what money can’t buy.
- Encounter magic at Walt Disney World, Florida. Discussion of customer experience would be incomplete without mention of Disney World, long the champions of this idea. From the moment you enter the park, all employees are ‘cast members’, constantly in character to provide the ultimate experience. Their aim? Make the impossible, possible. It’s a land of true escapism, so much so that if something goes wrong during your time, Disney World will bend over backwards to bring the magic back—they’ve even been known to offer replacement t-shirts when drinks are spilled! Customer experience is about the how you’re left feeling, and it’s safe to say Disney World creates plenty of incredible memories.
- Catch an UberBOAT in Croatia. It’s no secret that Croatia holds some of the world’s most beautiful beaches, and is a summer destination for much of Europe. Trouble is, navigating your way around the different islands and remote beaches can be a real hassle. Enter UberBOAT—now you can simply hop on the app, and order a boat to take you wine tasting, castle viewing, or just back to your favourite beach. This customer experience is all about taking away the negatives, so customers can focus on what they are there for: Relaxing!
- Bask on a private island in Kamalame Cay, The Bahamas. If peace and quiet is what you’re after, the customer experience at the Kamalame Cay Resort is unparalleled. Staff are on hand constantly, giving you as much or as little attention as you desire. From made-to-order breakfasts, to guided snorkelling tours and insider tips, staff exist to enhance your experience. Combine this with the panoramic ocean scenery, and you’ve got a destination primed to deliver fantastic customer experiences.
The experiences above are once in a lifetime.
The good news is, your business can provide its own phenomenal customer experience right now, regardless of where in the world or what industry you operate in. All that’s required is an understanding of your customer, a willingness to listen, and the ability to implement changes even if it means disrupting the norm.
Do this, and customers will travel the world for your experience.
