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CASE STUDIES

What our customers say

How our customers use feedback to boost client engagement and satisfaction, improve service quality, increase team empowerment and strengthen digital presence.

Franklin Vets Case Study

FRANKLIN VETS

Boosting client satisfaction at Franklin Vets through proactive feedback

Wanting to request, receive and understand client feedback along with challenges in gathering timely feedback due to the nature of client visits, led to the adoption of Customer Radar.

 

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The Wellington Dental Practice

WELLINGTON DENTAL PRACTICE

From strength to strength: The Wellington Dental Practice’s feedback journey

Customer Radar was able to seamlessly integrate with EXACT dental practice management software which The Wellington Dental Practice uses, ensuring a straightforward, hassle free implementation.

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kilmore-dental

KILMORE DENTAL & SPECIALIST CENTRE

Kilmore Dental & Specialist Centre Sees Remarkable Growth in Online Reviews and Patient Feedback 

Customer Radar provided an integrated, automated solution that seamlessly worked with EXACT—Kilmore Dental’s practice management software.

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veterinarian-and-dog

ARC VETS

Boosting veterinary service quality through effective feedback management

The integration with ezyVet allows ARC to manage the customer experience at a customer level and ensures that interaction with pet owners is managed sensitively. 

 

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Muffin Break

MUFFIN BREAK & JAMAICA BLUE

Foodco gained high volumes of data and the know-how to process and respond.

Prior to engaging Customer Radar, Foodco franchises gathered feedback from about 1% of customers. In the first week of using Customer Radar, they collected feedback from over 11,000 customers for Muffin Break alone.

 

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