Impression Dental Group realises 109% increase Google review volumes

"Customer Radar has significantly improved our methods for collecting and addressing patient feedback and Google reviews. In the first three years, we received over 8500 pieces of feedback, which has been instrumental in improving our services and patient interactions. We've also seen a 109% increase in the volume of our Google reviews across our group of practices, a testament to the broader engagement and satisfaction of our patients. These results are a clear indicator of the effectiveness of Customer Radar, coupled with our other initiatives aimed at improving patient experience.

We appreciate the simplicity and impact of Customer Radar focused on genuine feedback and real results. The Customer Radar team is exceptionally helpful and responsive when it comes to any support we’ve needed behind the scenes or with ensuring the smooth onboarding of new practices.”

Edward Heckes, Chief Marketing Manager, Impression Dental Group