
Ask
Your customers need to feelheard – and understood.
Show your customers that you’re here to improve their experience and deliver exceptional services. Invite feedback across email, text, online and any other touch point that suits you and your customer. One rating, and one question. That’s it. And because it’s presented straight after the transaction’s been completed or after an important milestone has been reached, customers are more likely to respond with a fresh experience in their minds.
One rating, and one question. That’s it. And because it’s presented straight after the transaction’s been completed or after an important milestone has been reached, customers are more likely to respond with a fresh experience in their minds.