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Get private feedback and public reviews that

gets you found online shows how good you really are increases retention accelerates digital word of mouth

Attracting and retaining new customers is one of the hardest part of growing a business. Customer Radar uses the power of private feedback from customers and public reviews to attract, convert and retain as many new customers as you want. With a simple feedback trigger in place you can automate the process or fully engage with every customer.

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Customer Radar is powered by customer reviews that are automatically captured from your customers after their appointment has finished. It uses reviews to encourage more people to book with you. It’s simple, set and forget and delivers more bookings than Google Ads at a fraction of the cost.

70%

of people trust reviews and recommendations
more than any other marketing

91%

of happy customers are happy to leave a review.  You just have to make it easy for them

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Get more Google Reviews, drive more people to your website

Getting more customers starts with getting more people to visit your website. To become more visible in Google local search results you need a steady stream of new Google Reviews every month. With more reviews, you get more site traffic - and that’s the first step

Customer Radar delivers more Google Reviews by asking your customers for a review after their appointment. Customer Radar offers a private feedback channel, so you have a chance to talk to unhappy customers before they leave a bad Google review. The software allows you to control who gets asked for a review, how often and is ‘set and forget. 

Get your first 30 days free and let the Google reviews flow.

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Turn web visitors into bookings

Getting visitors to your website to pick up the phone or make an online booking is hard. You need a decent website to start with - but that’s no longer enough. To get visitors to book you need to put the voice of your happiest customers front-and-center.

Customer Radar uses private post-appointment feedback to populate your own, fully customisable Customer Rating widget that sits on your own website. Your widget gives web visitors the encouragement they need to pick up the phone or make a booking. 

In addition, you can also send your happiest customers  a tailored message at an appropriate time encouraging them to re-book or refer a friend with a suitable offer. Happy customers are often more than happy to refer you if you’ve done a great job.

Get your first 30 days free and turn the booking tap on!

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Keep your customers coming back for more

It’s 7x more expensive to win a new customer than keep an existing one, so it’s good business sense to make sure your existing customers are happy. Believe it or not, as many 10% of your customers leave you dissatisfied - they just don’t tell you. And don’t come back.

Customer Radar gives you all of the tools you need to manage your customer reputation. It includes full two-way engagement with patients around feedback, ability to share feedback with staff, NPS tracking, theme analysis and a continuous flow of insights that allow you to improve the experience you offer your customers.

Get your first 30 days free and keep your customers coming back time and time again.

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Get Started

To get reviews in, Customer Radar needs to send requests out.  This can happen in one of two ways - you can either manually upload a list of all the people you want us to contact, or you can connect Customer Radar to your booking system and automate the process.  For many popular booking systems we have a one-click set up process that gets you up and running in less than a minute. For others, there’s a bit more work to do, but we’ll guide you through every step of the journey.