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What is NPS?

Net Promoter Score (NPS), is a customer experience and satisfaction metric widely adopted around the world, and it’s based on one question.

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Why Customer Radar?

Every day, we look through the feedback, and if there are any complaints, we do something about it as soon as possible.

Why choose Customer Radar
How it works
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Find out how Customer Radar has enabled customer-centric businesses to grow.

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Check out our blogs on how to get and retain more happy customers.

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Get customer feedback and grow your Google reviews every day.

Getting timely feedback from your customers means you can fix issues quickly, increase retention and grow your digital reputation every day. If a customer isn't satisfied, do you have an opportunity to do something about it or do they just leave and never come back? Or worse do they post poor reviews about you? Do you know who your happiest customers are and are you making it easy for them to post great reviews and build your reputation? Are you able to show your team when they are doing well and where they can improve the customer experience?

Find out more
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Are you managing your customer feedback and digital reputation?

Your customer will tell you
everything you need to know
to be successful.
You just have to ask them!

CUSTOMER LIFETIME VALUE

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What is your customer’s experience worth?

Your business’ reputation is built on a foundation of customer experience, so gathering customer feedback is crucial when making business decisions. Calculate your customer lifetime value and see the impact that losing unhappy customers can have on your revenue as well as your reputation.

"It's great to get feedback, whether it's good or bad and to know how we are tracking. I have referred you to a lot of businesses."

Calculate

What do our customers say?

Fix issues before they escalate

❝ Customer Radar gives us the opportunity to get feedback in a non threatening way, allowing us to then contact unhappy customers to discuss issues.❞

Muffin Break

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What plan will work for you?
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Increase customer retention

❝ We need to understand exactly where the experience can be enhanced to make sure we’re retaining as many customers as possible.❞

JUCY

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What's the best plan for you
Jucy

Empower your team to improve customer experience

❝ It’s so good for the team to know. It really lifted them and showed them where to focus their attention.❞

Spotlight

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What's the right plan for you?
Spotlight

INDUSTRIES

Select an industry

Specialist customer feedback and reputation management technology that works.

retail

Retail
automotive

Automotive
veterinary

Veterinary
dentistry

Dentistry
hospitality

Hospitality
tourism

Tourism
trades-and-services

Trades and Services
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Other
Find out how Customer Radar can work for your business

PRICING OPTIONS

Get started and add features as you need them.

Listen

Basic pricing plan for smaller businesses wanting to manage feedback. Includes unlimited feedback volume, dashboard management, dynamic comment questions + more

$ 69 / mo
Start a Free Trial

Engage

Everything in Listen package +interactive live screen, templated and customised reply emails and more

$ 99 / mo
Start a Free Trial

Amplify

Everything in Listen and Engage +customised options and more

$ 129 / mo
Start a Free Trial

Enterprise

Everything in Listen, Engage &Enterprise + software connectors, customised data integrations and more

POA
Start a Free Trial
See full pricing details
❝The team got a real buzz out of being able to see what customers were saying about them. That made a big difference. It really helped us to understand the types of conversations that we could have with customers and how we could be engaging with customers in the future.❞
Liquorland Liquorland