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What is NPS?

Net Promoter Score (NPS), is a customer experience and satisfaction metric widely adopted around the world, and it’s based on one question.

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Why Customer Radar?

Every day, we look through the feedback, and if there are any complaints, we do something about it as soon as possible.

Why choose Customer Radar
How it works
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Find out how Customer Radar has enabled customer-centric businesses to grow.

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Check out our blogs on how to get and retain more happy customers.

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CUSTOMER FEEDBACK & REPUTATION MANAGEMENT SOFTWARE THAT'S EASY ACTIONABLE AND INSIGHTFUL 03_dots_CR-removebg-preview

Get more happy customers and grow your Google Reviews

Your customers will tell you everything you need to know to succeed, you just have to ask.

Your customer’s experience is invaluable to the success of your business. It’s simple; we are here to offer the easiest ways to improve your customer’s experience and grow your online reviews. Happy customers boost your business’s reputation, revenue, and relationships, so can you imagine what unhappy customers can do?

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JOIN OUR COMMUNITY

We've helped thousands of our customers gather feedback from millions of their customers. This feedback has enabled those businesses to see where they are doing well and where they need to make improvements.

LIFETIME VALUE

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What is your customer’s experience worth?

Your business’ reputation is built on a foundation of customer experience, so gathering customer feedback is crucial when making business decisions. Calculate your customer lifetime value and see the impact that losing unhappy customers can have on your revenue as well as your reputation.

"It's great to get feedback, whether it's good or bad and to know how we are tracking. I have referred you to a lot of businesses."

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OUR REVIEWS

CUSTOMER FEEDBACK SOFTWARE

❝ Customer Radar gives us the opportunity to get feedback in a non threatening way, allowing us to then contact unhappy customers to discuss issues.❞

Muffin Break & Jamaica Blue

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CUSTOMER FEEDBACK SOFTWARE

❝ it’s so good for the team to know. It’s really lifted morale and showed them where it’s worthwhile to focus their attention.❞

Spotlight

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CUSTOMER FEEDBACK SOFTWARE

❝ We need to understand exactly where the experience can be enhanced to make sure we’re retaining as many customers as possible.❞

JUCY

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PRICING

Flexible packages to suit your business at any stage

Listen

Basic pricing plan for smaller businesses wanting to manage feedback. Includes unlimited feedback volume, dashboard management, dynamic comment questions + more

$ 69 NZD / mo
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Engage

Everything in Listen package +interactive live screen, templated and customised reply emails and more

$ 99 NZD / mo
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Amplify

Everything in Listen and Engage +customised options and more

$ 129 NZD / mo
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Enterprise

Everything in Listen, Engage &Enterprise + software connectors, customised data integrations and more

POA
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❝The team got a real buzz out of being able to see what customers were saying about them. That made a big difference. It really helped us to understand the types of conversations that we could have with customers and how we could be engaging with customers in the future.❞
Liquorland Liquorland
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