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What is NPS?

Net Promoter Score (NPS), is a customer experience and satisfaction metric widely adopted around the world, and it’s based on one question.

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Why Customer Radar?

Every day, we look through the feedback, and if there are any complaints, we do something about it as soon as possible.

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Find out how Customer Radar has enabled customer-centric businesses to grow.

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Check out our blogs on how to get and retain more happy customers.

Negative Customer Feedback – A Serious Problem or a Joke?

09 February 2017

Negative customer feedback is something a business can never truly escape from. It’s the wasp in the room, the Christmas decorations in October, or the...

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Customer Feedback Software - The Next Generation - Update

10 January 2017

We've been busy developing a totally new Customer Radar software platform. We have taken on board all client feedback, and after more than 18 months of...

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Looking future-tech at the goldmine of customer feedback

10 January 2017

Consumers love their phones, their tablets; all their mobile devices. Equally so, they love their apps and their games, whether anyone wants to admit to...

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The Multipurpose ‘E’ – Why CEO's need to be Chief Experience Officers

09 January 2017

Customer experience isn’t just about being able to provide a good product or service. It’s more than that. It’s about the people behind delivering that...

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