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What is NPS?

Net Promoter Score (NPS), is a customer experience and satisfaction metric widely adopted around the world, and it’s based on one question.

Why Customer Radar?

Every day, we look through the feedback, and if there are any complaints, we do something about it as soon as possible.

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Find out how Customer Radar has enabled customer-centric businesses to grow.

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Check out our blogs on how to get and retain more happy customers.


Choose your industry

Every industry and business is unique which is why Customer Radar provides customer feedback channels that best suit their touchpoints, such as email, text, and online, via a triggered workflow or integrated into your software.

This enables most businesses to implement Customer Radar seamlessly so they can action feedback that makes a difference in improving customer experience. Whatever industry you’re in, gathering and responding to feedback will give you the opportunity to achieve efficiency, increase customer retention and create continuous improvement every day.

Request a Demo

❝ Your customers will tell you
everything you need to know to succeed...
you just have to ask ❞


Flexible packages to suit your business at any stage


Get started listening to your customers. Includes unlimited feedback volume, unlimited users, live dashboard, dynamic comment questions + more

$ 69 NZD / mo


Listen + Engage includes replies to any customer anytime, templated and customized replies, reminders and escalations, live screen, engagement reporting, track feedback status + more.

$ 99 NZD / mo


Listen + Engage + Amplify includes Google Review or Trip advisor booster, Share to your website, Customised feedback page, Customised analysis groups, customised comment groups + more

$ 129 NZD / mo


Enterprise package is customised to suit the needs of the businesses + API software connectors, SSO, customized data integrations + more