Blogs | Net Promoter Score (NPS)

The Best Way To Respond to an Unhappy Client

How do you turn unhappy clients into happy ones and protect your reputation?

A hand places a wooden star among a row of four other stars on a bright yellow background, representing the concept of rating, review, or achieving a five-star quality.

What is Net Promoter Score (NPS) and Why is it Important for Measuring Client Satisfaction?

Using Net Promoter Score (NPS) in your client satisfaction strategy helps enhance client experiences to grow your dental or...