Building trust and reputation for your Veterinary Clinic helps nurture strong client relationships which is an essential element...
To remain competitive, organisations must provide an outstanding customer experience.
Segmenting customers into detractors, passives and promoters can help your business recognise the unique challenges and...
The Customer Radar ezyVet integration is quick and easy for your customers too. Customer Radar asks just two simple questions of...
How do you turn unhappy clients into happy ones and protect your reputation?
Net Promoter Score (NPS) is not just another metric; it's a strategic tool that has the potential to revolutionize how businesses...
Customer feedback doesn't always have to be negative - why you shouldn't be afraid of gathering customer feedback, and how to use...
Consider implementing these practical steps today to start seeing results when it comes to client satisfaction, retention and...
