Surveys are an effective tool to gather feedback, but designing them can be challenging. The answer? Keep it simple and leverage...
Effectively handling and responding to feedback and online reviews is crucial for maintaining a positive reputation and enhancing...
Protecting your team from negative feedback involves creating a supportive environment where feedback is used constructively.
It’s important to nurture online reputation, especially on platforms like Google. But how can businesses start? What about...
To remain competitive, organisations must provide an outstanding customer experience.
Segmenting customers into detractors, passives and promoters can help your business recognise the unique challenges and...
The Customer Radar ezyVet integration is quick and easy for your customers too. Customer Radar asks just two simple questions of...
Net Promoter Score (NPS) is not just another metric; it's a strategic tool that has the potential to revolutionize how businesses...
Customer feedback doesn't always have to be negative - why you shouldn't be afraid of gathering customer feedback, and how to use...
